Last Updated: December 27, 2025

OVERVIEW

Welcome to Scentara. Scentara provides access to its website, products, content, and features for customers to browse and place orders. The website is built and operated using WordPress with WooCommerce, which supports online order processing and checkout functionality.
These Terms and Conditions, along with any policies referenced within them (collectively referred to as the “Terms”), outline the rules, rights, and responsibilities that apply when accessing or using this website.
Customers are advised to review these Terms carefully, as they contain important information regarding legal rights, limitations, and conditions related to website use and purchases.
By accessing, browsing, or using the Scentara website, customers acknowledge and agree to be bound by these Terms and the Privacy Policy. If these Terms or the Privacy Policy are not accepted, use of the website should be discontinued.

ACCESS AND ACCOUNT USE

By using this website, customers confirm that they are legally eligible to enter into binding agreements under applicable law. Any information provided during checkout or account creation, including contact, billing, payment, and shipping details, must be accurate and current.
Customers are responsible for maintaining the confidentiality of their account information and for all activity conducted under their account. Accounts may not be transferred, sold, or assigned to another individual.

PRODUCT INFORMATION

Product descriptions and images are provided to give a general understanding of items available for purchase. Actual product appearance, including color or texture, may vary depending on device settings or display limitations.
Product details, availability, and specifications may be updated or modified at any time without prior notice. Certain products may be limited in quantity or discontinued based on availability or operational considerations.

ORDER PLACEMENT

Submitting an order represents an offer to purchase. Orders are subject to review and acceptance before being finalized. Payment must be successfully processed before an order is confirmed.
In certain situations, an order may be declined, modified, or canceled. If this occurs, reasonable efforts may be made to notify the customer using the contact information provided at checkout.
Returns and exchanges are handled strictly according to the applicable Return and Refund Policy. Orders are intended for personal or household use only and not for resale or commercial distribution.

PRICING AND PAYMENT INFORMATION

Prices shown on the website reflect the amount at the time an order is placed. Prices do not include applicable taxes, shipping charges, or customs fees unless clearly stated at checkout.
Pricing may change without prior notice. Customers agree to provide accurate payment and billing information and to keep account details up to date to allow order processing and communication.
By submitting payment details, customers confirm that they are authorized to use the selected payment method and accept responsibility for all applicable charges.

SHIPPING AND DELIVERY

Delivery timelines provided on the website are estimates only and may vary due to factors outside the store’s control. Delays caused by carriers, customs processing, or external circumstances do not create liability.
Once an order is handed over to the shipping carrier, responsibility for the shipment transfers to the customer.

INTELLECTUAL PROPERTY RIGHTS

All website content, including text, images, logos, layouts, and product materials, is owned or licensed by Scentara and protected under applicable intellectual property laws.
Website content may be used for personal, non-commercial purposes only. Any reproduction, distribution, or modification without prior written permission is prohibited.

THIRD-PARTY CONTENT AND LINKS

This website may contain links or references to third-party websites. Scentara does not control or endorse third-party content and is not responsible for the accuracy, policies, or practices of external sites.
Accessing third-party websites is done at the customer’s own discretion and risk.

PLATFORM RELATIONSHIP

The website operates using WooCommerce as an e-commerce platform provider. Purchases made through the website are transactions directly between the customer and Scentara. WooCommerce is not responsible for order fulfillment, product quality, or customer disputes related to purchases.

PRIVACY AND DATA USE

Personal information collected through the website is handled in accordance with the Privacy Policy. Some data may be processed by platform providers to support website functionality and order processing.
By using the website, customers acknowledge and agree to applicable privacy practices.

CUSTOMER FEEDBACK

Any feedback, reviews, or suggestions submitted may be used by Scentara for operational or informational purposes. Feedback does not require confidentiality and may be displayed or referenced without compensation.
Customers confirm that submitted feedback does not violate third-party rights or applicable laws.

ERRORS AND UPDATES

Information on the website may occasionally contain errors or omissions related to pricing, availability, or descriptions. Corrections may be made at any time, including after an order has been placed.

PROHIBITED ACTIVITIES

The website may only be used for lawful purposes. Activities such as misuse of content, fraudulent behavior, unauthorized access attempts, or actions that interfere with website functionality are prohibited.

Violations may result in restricted access or termination of use.

TERMINATION OF ACCESS

Access to the Scentara website may be restricted, suspended, or permanently terminated if a customer is found to be in violation of these Terms, applicable laws, or any related policies. Termination may occur without prior notice where permitted by law, particularly in cases involving misuse, unauthorized activity, or conduct that may harm the website, its operations, or other users. Any obligations, liabilities, or responsibilities incurred prior to termination, including payment obligations, dispute resolutions, or policy commitments, remain in effect and enforceable after access is terminated.

DISCLAIMERS

The website, its content, and all products made available through it are provided on an “as available” basis. No representations or assurances are made regarding uninterrupted website access, the absence of technical errors, or the suitability of products or information for a specific purpose, except where such assurances are required under applicable law. Customers use the website and purchase products at their own discretion and responsibility, relying on the information provided at the time of purchase.

LIMITATION OF LIABILITY

To the maximum extent allowed by law, Scentara is not responsible for indirect, incidental, special, or consequential losses or damages arising from the use of the website, the inability to access the website, or the purchase or use of any products. This includes, but is not limited to, loss of data, loss of profits, or other non-direct damages, even if the possibility of such damages has been communicated in advance.

INDEMNIFICATION

Customers agree to defend, indemnify, and hold Scentara harmless from any claims, damages, losses, liabilities, or expenses, including reasonable legal fees, arising from misuse of the website, violation of these Terms, or infringement of any third-party rights. This obligation applies to actions resulting from improper access, unauthorized activity, or failure to comply with applicable laws or policies.

SEVERABILITY

If any part of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue to remain valid, enforceable, and in full effect.

ENTIRE AGREEMENT

These Terms, together with all referenced policies and notices published on the website, represent the complete and exclusive agreement governing the use of the Scentara website. They replace and supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral, related to website access or purchases.

GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Scentara operates, without regard to conflict of law principles. Any disputes arising under these Terms are subject to the applicable legal authority of that jurisdiction.

CHANGES TO TERMS

These Terms may be revised or updated from time to time to reflect changes in legal requirements, business practices, or website operations. Updated versions become effective upon publication on the website. Continued access to or use of the website after changes are posted indicates acceptance of the revised Terms, and customers are encouraged to review the Terms periodically for updates.

Reach Us

Business Name: Scentara

Business Hours: Monday to Friday, 08:00 AM – 4:00 PM (GMT -5:00 EST)

Business Email: info@scentara.store

Business Address: 3561 Howard Ave, Ste 101
Los Alamitos, California 90720-5307
United States